Information for vets
Types of vets involved in animal exports
Three types of veterinarians are involved in animal exports:
- New Zealand-registered vets – they can prepare an animal for export and give them the treatment they need
- an MPI-approved vet – who can sign and issue export certificates but only for cats and dogs going to Australia
- vets employed by MPI – they are called 'official vets'.
- make sure all live animals meet export and animal welfare requirements
- issue export certificates
- issue animal welfare export certificates
- work close to the areas where animals leave New Zealand, like ports and airports.
Pet owners or pet exporters follow a process, depending on the type of animal and where it's going. The process for cats and dogs going to Australia has been made easier because New Zealand has an agreement with Australia. The agreement allows for an MPI-approved vet to issue the export certificate and no animal welfare export certificate is needed.
This web page is for vets wanting information about:
- Overseas Market Access Requirements (OMARs)
- Ordering the rabies vaccine
- Ordering Imidox/Imidocarb
- Where to send blood samples
- Raising concerns about an animal's fitness for travel
- Approved parasite products for Australia
- Cats and dogs to Australia – Operational Code
When you're preparing a pet for export, make sure you read the latest Overseas Market Access Requirements (OMARs). We update them often and requirements can change. Requirements differ depending on the destination country and species of animal.
Vets can order the rabies vaccine by completing the form on AsureQuality's website.
Use this form to order product. Orders are processed by AsureQuality.
- Download the Imidox order form [PDF, 25 KB]
You can send blood samples to:
Our official vets can provide guidance if you have any concerns about a cat or dog's fitness for travel.
- Call the official vets' main office in Auckland on 09 909 2706
- Email: firstname.lastname@example.org
Parasite treatment must be effective against internal (effective against nematodes and cestodes) and external parasites (that kills ticks and fleas on contact) using drugs registered for that purpose in New Zealand. As a general rule, oral external parasite treatments do not meet Australian import conditions and should not be relied on for exporting dogs and cats to Australia.
The Australian Department of Agriculture and Water Resources' website includes a table of acceptable parasite treatments for use in preparing dogs and cats for export to Australia. The list is not exhaustive. But if you want to use an unlisted product, contact the department first to check that it will be appropriate.
MPI-approved vets can sign and issue export certificates for cats and dogs travelling to Australia. All certification must follow the MPI cats and dogs to Australia Operational Code. The Operational Code contains all the requirements that vets and their practices have to meet to be approved to issue export certificates. AsureQuality Limited is the current service provider for this Operational Code.
- Find forms for the Operational Code
- Download the cats and dogs to Australia – Operational Code [PDF, 943 KB]
Always peer review the certificate before issuing
When you have completed a certificate, we encourage you to get it peer reviewed before issuing to the client. This is a useful technique that can often highlight errors at an early stage of the export process. Use our export certificate worksheet for cat and dog exports – it will help you complete an export certificate accurately.
Download the export certificate worksheet [PDF, 318 KB]
Completing the online assessment
MPI-approved veterinarians must complete an online assessment to ensure they're competent to issue export certificates for cats and dogs travelling to Australia. They need to score at least 90%.
The assessment is done using AsureQuality’s training portal. It's usually completed before the veterinarians' practice's audit or before approval of a new veterinarian.
When taking the online assessment, vets should be familiar with the MPI Cats and dogs to Australia Operational Code, and:
- any clarifications issued
- the export certificate
- the Owner Statutory Declaration (OSD) form.
All veterinarians that are approved before 1 July 2019 will receive an access link to the online assessment. They can manage their own accounts after they log in for the first time.
All new applicants applying after 1 July 2019 need to request access. They can email email@example.com
They should send these details:
- full name
- veterinarian registration number
- practice name and MPI approval number
- personal email address.
Online assessment guide [PDF, 1.6 MB]
Who to contact
If you're an approved veterinarians with questions, or have questions on behalf of one, contact AsureQuality on 0508 00 11 22.
If you're not an approved veterinarian and have questions about the information on this page, email firstname.lastname@example.org
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For urgent problems, call 0800 00 83 33 (NZ only)