RealMe outage

Due to a planned RealMe upgrade, some MPI services will be unavailable from 9 to 11 April 2021.

List of MPI services affected by the outage

The Department of Internal Affairs is upgrading RealMe login services from 9pm on Friday, 9 April to 9pm on Sunday, 11 April 2021 (NZST).

During this time, you will be unable to access the following MPI services:

  • Grants Management System – Agriculture and Investment Services
  • Tiaki – Biosecurity New Zealand
  • Farms Online – Biosecurity New Zealand
  • SIMS – Biosecurity New Zealand
  • Tiritiri – Corporate
  • eWine – New Zealand Food Safety
  • eStar – New Zealand Food Safety
  • MAPS – New Zealand Food Safety
  • Climate change (CCIS) – Te Uru Rākau
  • FPS / NEFD – Te Uru Rākau

Further, these MPI applications will be unavailable from 9pm to 9.30pm on Friday, 9 April:

  • ePhyto – New Zealand Food Safety
  • AP eCERT – New Zealand Food Safety
  • Verification Online ( VOL / Eatsafe portal ) – New Zealand Food Safety

We apologise for any inconvenience.

After Sunday 11 April, you will no longer be able to access RealMe using Internet Explorer. You will need to use a browser such as Microsoft Edge or Google Chrome.

The RealMe website contains information on recommended browsers.

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