Find out why we've changed the structure of the website.
Helping you find what you need
On 17 November 2020, we made changes to the way this website is organised and structured. The changes include new titles for some pages and sections.
This new website structure has been built based on extensive feedback and testing from you, our customers. We’ve made the changes to make it quicker and easier for you to find the information you need.
Links to any pages you’ve previously bookmarked as your favourites should still work. You will be automatically redirected to the same pages in the new location.
In the months ahead, we’ll be making more improvements to make it easier for you to use the website.
Who to contact
If you have any questions or comments about these changes, use our feedback form
Or you can:
- freephone 0800 00 83 33
- email firstname.lastname@example.org