MPI border clearance services

A list of border clearance service offices and related contacts.


Whangarei

32 Herekino St
PO Box 503
Whangarei
Phone 09 430 7848
Fax 09 430 7849

Opua yacht enquiries: local inspector 029 909 5504

Auckland Port

Auckland Wharf will handle all on-wharf inspections.

Send applications to Target Evaluation (Cargo).

23 Quay Street
PO Box 39
Auckland
Phone 09 909 3019
Fax 09 909 3008 or 09 909 3009
Team leader 029 909 3016
Team manager 029 909 3516

Auckland Metro Group

Responsible for air and sea freight inspections at transitional facilities in the Auckland area. This includes: sea containers, vehicles, fresh produce, express freight, unaccompanied baggage, forest produce, Asian foodstuffs, traditional Chinese medicines, machinery, car parts, seed, grain, cut flowers, nursery stock, etc.

Inspection bookings 09 909 3030, Option 2, Option 2
Metro office 09 909 8530
Fax 09 909 8557

Auckland Target Evaluation (Cargo)

PO Box 53 066
Auckland 2150
Phone 09 909 3030
Fax 09 909 8584
Team leader 029 909 3045
Team manager 09 909 3044

Locations of counters for private importers

Auckland Biosecurity Centre – Tom Pearce Drive, Auckland International Airport

  • Monday to Friday: 8.30am to 4.30pm 
  • Saturday: 8.30am to 12.30pm

Custom House – 50 Anzac Ave, Auckland CBD

  • Monday to Friday: 8.30am to 4.30pm

Commercial consignments submitted by agents can be submitted over the counter, but they will not be processed at the counter. These consignments will be added to the existing work queue and the BACCs returned by fax.

This group will handle all BACC production for both air and sea cargo and courier freight (except air cargo of fresh produce). This group is also responsible for the approval of temporary transitional facilities and the sea container audits.

Auckland Facilities Approval Group

Responsible for the monitoring and approval of MPI approved transitional facilities (ATFs) within the Auckland area. This group is also responsible for monitoring and approving containment facilities (including post-entry quarantine facilities) in the Auckland area and temporary facility approvals.

The processing of applications for approval will vary depending on the type of approval requested. Allow at least 6 weeks.

For full transitional facility approvals, email facilityapprovals@mpi.govt.nz.

For temporary transitional facility approvals, email temp.approvals@mpi.govt.nz.

Hamilton

Campbell Block 
Ruakura Research Centre
10 Bisley Road
PO Box 966
Waikato Mail Centre
Hamilton
Phone 07 957 8328
Fax 07 957 8317

Tauranga

124 Hull Road
PO Box 5152
Mount Maunganui
Phone 07 927 5700
Fax 07 927 5701

Gisborne

59 Awapuni Road
PO Box 2122
Gisborne 4040
Phone 06 986 8691 or 029 894 4521
Fax 06 986 8697

Napier

Opus House
6d Ossian St
Ahuriri
PO Box 348
Napier
Phone 06 835 4229
Fax 06 835 9125

Palmerston North

Batchelar Agriculture Centre
PO Box 1654
Terrace End
Palmerston North
Phone 06 351 7951
Fax 06 351 7952

New Plymouth

2–8 Bayly Road
PO Box 794
New Plymouth 4340
Phone 06 759 1670
Fax 06 759 1671

Wellington

The Customhouse
1 Hinemoa Street
Centreport
PO Box 3042
Wellington 6140
Phone 04 894 4229 or 04 894 4213
Fax 04 894 4201
Team leader 029 894 4202
Team manager 029 894 5023

Nelson

118 Vickerman Street
Port Nelson
PO Box 7041
Nelson
Phone 03 545 7774
Fax 03 545 7775

Christchurch (Cargo) 

An MPI Inspector will be located at Custom House, 6 Orchard Road, Christchurch for the processing of unaccompanied baggage and private animal clearances. This will take effect from Monday 31 May 2010. Opening hours are from 8.30am to 4.30pm weekdays.

All commercial clearances will continue to be cleared from MPI, 14 Sir William Pickering Drive, Christchurch.

14 Sir William Pickering Drive
Burnside
Private Bag 4765
Christchurch
Phone 03 943 1753
Fax 03 943 1745
Team manager South 029 894 0364

Timaru

1 Ritchie Street
First Floor, Timaru
PO Box 516
Timaru 7940
Phone 03 684 2615
Fax 03 684 7196

Dunedin

Cnr Portsmouth Drive & Strathallan St
PO Box 5648
Dunedin
Phone 03 951 4707
Fax 03 951 4711

Invercargill

137 Spey Street
PO Box 1065
Invercargill 9840
Phone 03 211 0060
Fax 03 211 1969

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