For individuals
Mā te takitahi
Contact us
Whakapā maiFreephone
0800 00 83 33
(If calling from overseas, phone +64 4 830 1574)
Post
PO Box 2526, Wellington 6140, New Zealand
Office Locations
Head office
Ministry for Primary Industries
Charles Fergusson Building
34-38 Bowen St
Pipitea
Wellington
New Zealand
Regional locations
Specialist Contacts
Media enquiries
media@mpi.govt.nz
029 894 0328
Biosecurity import cargo clearance
Freephone 0800 22 20 18
Exporting help
Climate Change/ Emission Trading Scheme (ETS)
climatechange@mpi.govt.nz
Freephone 0800 CLIMATE (0800 25 46 28)
Make a report
Illegal fishing activity
Make your report online
0800 4 POACHER (0800 47 62 24)
Animal welfare concerns
Freephone 0800 00 83 33
Food complaints
info@mpi.govt.nz
Freephone 0800 00 83 33
If food has made you sick, contact your nearest public health unit:
Public health units - Ministry of Health
Exotic pests and diseases
Freephone 0800 80 99 66
Illegal native tree harvesting, milling, or export
Freephone 0800 00 83 33
Report a NAIT concern
Freephone0800 00 83 33
Report a suspected non-compliant ACVM product or activity
Complete this form [DOCX, 476 KB] and email it to ACVM-recallsandcompliance@mpi.govt.nz
Freephone0800 00 83 33
Make a complaint
Find out how to make a complaint
You can make a complaint about MPI or one of its business units.
MPI's business units are Agriculture and Investment Services, Biosecurity New Zealand, Fisheries New Zealand, New Zealand Food Safety, and Te Uru Rākau – New Zealand Forest Service.
Mobile Apps
NZ Fishing Rules
Get the fishing rules on your phone, wherever you are.
Fit for Transport
Keep all the rules for transporting animals on your phone all the time.
Social media
New Zealand Relay Service
A service for people who are deaf, hearing impaired, deafblind, or speech impaired to communicate with their family members, friends and business.
Last reviewed:
