Get help with exporting
The Exporter Regulatory Advice Service (ERAS) supports New Zealand exporters by making it easier to understand exporting requirements.
Exporter Regulatory Advice Service
Our exporter help team can provide advice about commercial exporting issues. We'll respond to your query within 1 to 3 business days.
Or you can:
- email firstname.lastname@example.org
- call 04 894 0269.
If you email, we'll be able to help you faster if you let us know:
- which region you're in
- where you want to export to
- the details of your query.
The New Zealand Customs Service can help with advice on a range of export issues including border clearance, tariff classification, and rules of origin.
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For urgent problems, call 0800 00 83 33 (NZ only)