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When to alert your IVA

As an exporter, you're responsible for telling your IVA (independent verification agency) if your wood for export:

  • is refused entry by a foreign government
  • fails to meet the Importing Countries Forestry Phytosanitary Requirements (ICPRs)
  • doesn't have the required export documents – for example, if they have been removed or lost.

Who to contact

For queries about getting your export wood or wood product ready for export, contact your IVA.

If you have other questions, email the plant exports team at