Hai Chuan Heng brand and HiLife brand products

22 January 2021: NZ Food Manufacturing Ltd is recalling all batches, all dates and all packaging sizes of its Hai Chuan Heng brand and HiLife brand products due to a lack of process control and the presence of allergens (crustacea, gluten, sesame, soy and sulphites) which may or may not be declared on the label.

Hi life fish ball
Example of a HiLife brand product

 

HCH Fish Ball 250g 1 1 rotated front
Example of a Hai Chuan Heng brand product

 

Product identification

Product type

Processed seafood and meat products

Name of product (size)

Hai Chuan Heng brand products:

  • Beef Ball
  • Chilli Fish Ball
  • Fish Ball
  • Fish Cake
  • Fried Fish Ball
  • Pork Ball
  • Thai Fish Cake

 HiLife brand products:

  • Beef Ball
  • Crab Ball
  • Crab Snack
  • Fish Ball
  • Fish Cake
  • Fish Paste
  • Fish Sausage
  • Fish Tofu
  • Fried Fish Ball
  • Fried Fupei
  • Pork Ball
  • Prawn Ball
  • Spring Roll
  • Vege Cake

Batch marking

All batches

Date marking

All dates

Product type

Processed seafood and meat products

Package size and description

The products are sold in plastic packaging of various sizes: 250g, 500g, 1kg and 2kg. All sizes are affected by this recall.

Distribution

The products are sold online at several websites, at ethnic grocery stores and other small-scale retailers throughout New Zealand.

Some are listed below:

Auckland

  • Botany Garden & Orchard, 1/308 Te Irirangi Drive, Flat Bush, Auckland
  • DaHua Supermarket Dominion, 83 Dominion Road, Mount Eden, Auckland
  • DaHua Supermarket Henderson, 2/3 Edsel Street, Henderson, Auckland
  • Fishland Seafood Albany, 92 Rosedale Road, Rosedale, Auckland
  • Fresh & Save Birkenhead, 87 Mokoia Road, Birkenhead, Auckland
  • Fresh & Save Glenfield, 75G Porana Rd, Glenfield, Auckland
  • Fresh & Save Otahuhu, 424 Great South Road, Otahuhu, Auckland
  • Supa Fruit Mart Royal Oak, 100 Pah Road, Royal Oak, Auckland
  • Golden Apple Supermarket, 193 Universal Drive, Henderson, Auckland
  • Jadan Supermarket, 976 Dominion Road, Mount Roskill, Auckland
  • JHC Fruit & Vege, 401 Khyber Pass Road, Newmarket, Auckland
  • Lim Supermarket, 949 New North Road, Mount Albert, Auckland
  • New Save Asian Supermarket, 4-6 Short Street, Newmarket, Auckland
  • NJK Asian Supermarket, 3 Kent Street, Newmarket, Auckland
  • Sunnynook Fruit and Veges, 7/20 Link Drive, Wairau Valley, Auckland
  • Tai Ping Asian Supermarket (City), 105 Beach Road, Auckland CBD, Auckland
  • Tai Ping Asian Supermarket (Flatbush), 16 Bishop Dunn Place, Flat Bush, Auckland
  • Tai Ping Asian Supermarket (Glenfield), 25 Porana Road, Wairau Valley, Auckland
  • Tai Ping Asian Supermarket (Howick), 8 Gooch Place, Somerville, Auckland
  • Tai Ping Asian Supermarket (Mt Roskill), 911 Dominion Road, Mount Roskill, Auckland
  • Tai Ping Asian Supermarket (New Lynn), 3037 Great North Road, New Lynn, Auckland
  • Tai Ping Asian Supermarket (Northcote), 35 Pearn Crescent, Northcote, Auckland
  • T-Mark (Wairau Valley), 3/20 Link Drive, Wairau Valley, Auckland
  • Tofu Shop (Albany), Unit D, 50 Greville Road, Auckland
  • Tofu Shop (Henderson), Unit D, Pioneer Street, Henderson, Auckland
  • Tofu Shop (Newmarket), Shop 3 7-11 Kent Street Newmarket, Auckland
  • Tofu Shop (Northcote), 19 Pearn Crescent, Northcote, Auckland
  • Tofu Shop (Pakuranga), 7/290 Ti Rakau Drive, Burswood, Auckland
  • Whenuapai Gardens & Orchards, 76 Atkinson Avenue, Otahuhu, Auckland 

Canterbury

  • Oriental Warehouse, 317 Cashel Street, Central City, Christchurch

The products have not been exported.

Notes

The products were manufactured with a lack of process control. They should not be consumed even if you do not have allergy or intolerance to any of the listed allergens.

Further distribution of the products is under assessment and will be updated when available.

Consumer advice

Affected products should not be consumed. There have been no reports of associated illness or allergic reaction, however if you have consumed any of these products and have any concerns about your health, seek medical advice.

Customers should return the products to their retailer for a full refund.

Who to contact

If you have questions, contact NZ Food Manufacturing Ltd:

  • Phone: 09 818 3820
  • Address: Unit 1-2, 20 Bancroft Crescent, Glendene, Auckland
Last reviewed: