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Contact us

Whakapā mai

Office Locations

Head office

Ministry for Primary Industries
Charles Fergusson Building
34-38 Bowen St
New Zealand

Regional locations

Border offices
Fisheries offices
Forestry offices

Visiting us

MPI has introduced a COVID-19 Vaccination Policy with new requirements for everyone entering an MPI workplace or site. 

Contractors and visitors who come to an MPI worksite must be fully vaccinated (3rd and any subsequent recommended dose for COVID-19) and will be asked to confirm their vaccination status via a Health Questionnaire. There are some exemptions, which are outlined in the policy.

MPI COVID-19 Vaccination Policy [PDF, 241 KB]

Vaccination and Health Questionnaire [PDF, 122 KB]

Specialist Contacts

Media enquiries
029 894 0328

Biosecurity/Food Safety import cargo clearance

Freephone 0800 22 20 18

Exporting help

Online enquiry form

Climate Change/ Emission Trading Scheme (ETS)
Freephone 0800 CLIMATE (0800 25 46 28)

Make a report

Illegal fishing activity

Make your report online

0800 4 POACHER (0800 47 62 24)

Animal welfare concerns

Make your report online

Freephone 0800 00 83 33

Food complaints

Make your report online

Freephone 0800 00 83 33

If food has made you sick, contact your nearest public health unit:
Public health units – Ministry of Health

Exotic pests and diseases

Online report form

Freephone 0800 80 99 66

Illegal native tree harvesting, milling, or export

Make your report online

Freephone 0800 00 83 33

Report a NAIT concern

Make your report online

Freephone 0800 00 83 33

Report a suspected non-compliant ACVM product or activity

Complete this form [DOCX, 476 KB] and email it to

Freephone 0800 00 83 33

Make a complaint

Find out how to make a complaint

You can make a complaint about MPI or one of its business units.

MPI's business units are Agriculture and Investment Services, Biosecurity New Zealand, Fisheries New Zealand, New Zealand Food Safety, and Te Uru Rākau – New Zealand Forest Service.

Mobile Apps

NZ Fishing Rules

Get the fishing rules on your phone, wherever you are.

Google Play (Android)

Apple (iOS) App Store

Fit for Transport

Keep all the rules for transporting animals on your phone all the time.

Google Play (Android)

Apple (iOS) App Store

Social media

We're on Twitter, Facebook, and Youtube

New Zealand Relay Service

A service for people who are deaf, hearing impaired, deafblind, or speech impaired to communicate with their family members, friends and business.

New Zealand Relay Service