For concerns about companion animals such as dogs or cats
Call your local SPCA – SPCA New Zealand
MPI and the SPCA are re-allocating their inspectorate duties. The change began on 20 February 2023 in 6 regions. The transition will be completed for the entire country by 1 July 2023.
Find out more about the changes
For concerns about dogs barking, wandering dogs, or stock on the road
Call your local council – LGNZ council maps and list of websites
Your privacy when lodging a report to MPI
There are 2 ways to lodge a report to the Ministry for Primary Industries (MPI).
- Using this online complaint form: You will need to provide your contact details. This is a compulsory field, to ensure we can make further contact with you if we require additional information, such as address details or stock numbers. This additional detail will ensure we can respond efficiently to your animal welfare concerns. We may pass this information on to other agencies to investigate (such as the SPCA or a local council).
- By freephone: Anonymous complaints can be made by calling 0800 00 83 33 (then selecting option 2) for animal welfare. From there you will speak to our contact centre and they will obtain all the necessary detail from you to ensure an appropriate response to your animal welfare concerns.