Step-by-step food recall guidance for food businesses
This guidance is for food business operators who may need to recall their food product.
Food recall guidance [PDF, 642 KB]
Simulated recall guidance for food businesses
This guidance is for food business operators conducting a simulated recall.
Simulated recall guidance [PDF, 562 KB]
We recommend including the recall hazard/risk analysis form in your plan. This form helps you prepare recall information for the Ministry for Primary Industries (MPI).
Food recall risk assessment form [DOCX, 741 KB]
Food recall audit form [DOCX, 746 KB]
Procedures and checklists examples
You may like to use the following templates to record recall or simulated recall actions, adapt it for your business, or make your own.
Food recall checklist template [DOCX, 26 KB]
Food recall procedure template [DOCX, 20 KB]
Simulated recall checklist template [DOCX, 27 KB]
Simulated recall scenario and supporting information template [DOCX, 15 KB]
Point of sale and communications templates
These documents will help you write a recall notice or advertisement:
Food recall point of sale notice template – General products [DOCX, 83 KB]
Food recall point of sale notice template – Allergen warning [DOCX, 81 KB]
Food recall newspaper notice template – General products [DOCX, 81 KB]
Food recall newspaper notice template – Allergen warning [DOCX, 82 KB]
Food recall email to businesses template [DOCX, 14 KB]
Food recall media release template [DOCX, 16 KB]
Food recall social media release template [DOCX, 13 KB]
Recall spreadsheet templates
Food recall affected products spreadsheet example [XLSX, 29 KB]
Food recall distribution spreadsheet example [XLSX, 27 KB]
Food recall reconciliation spreadsheet example [XLSX, 22 KB]
Who to contact
You can contact New Zealand Food Safety any time for help on freephone 0800 00 83 33 or email Food.Recalls@mpi.govt.nz